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Rose Writers Creative Writing Services
Rose Writers Creative Writing Services
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Rose Writers Privacy Statement

 

Your Rights

Data Security


Rose Writers Creative Writing Services
Also known as "Rose Writers"

Effective Date: Aug. 22, 2025

 Last Updated: Aug. 22, 2025


Overview

Rose Writers Creative Writing Services ("Rose Writers," "we," "us," or "our") is committed to protecting the privacy and confidentiality of our clients' personal information, creative works, and materials. This Privacy Policy explains how we collect, use, protect, and share information when you participate in our writing workshops, classes, and services.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name and contact information (email address, phone number, mailing address)
  • Age (for participants under 18, we may collect parent/guardian contact information)
  • Payment information for workshop fees
  • Emergency contact information for minors
  • Writing experience and goals (for class placement purposes)

Creative Works and Materials

  • Written submissions, stories, and creative works shared in workshops
  • Notes and feedback provided during sessions
  • Audio/video recordings of workshop sessions (when applicable and with notice)
  • Photos taken during workshops or events

How We Use Your Information

We use collected information to:

  • Provide writing instruction and workshop services
  • Communicate about classes, schedules, and workshop updates
  • Process payments for services
  • Provide feedback on creative works
  • Improve our services and instruction methods
  • Comply with legal obligations regarding minors

Confidentiality of Creative Works

Your Stories and Materials Remain Private. We maintain strict confidentiality regarding:

  • All written submissions, stories, and creative materials you share
  • Personal information shared during workshops
  • Feedback and critiques provided by instructors and peers
  • Workshop discussions and content

Your creative works will NOT be shared, published, or distributed without your explicit written consent.

Photography and Social Media

Photo Usage

Photos taken during workshops or events may be shared on our social media platforms, website, or marketing materials for promotional purposes.

For minors (under 18): Parents/guardians are required to sign a photo use permission slip before any photos of their child may be taken or shared.

Opt-Out Options

You have the right to:

  • Opt out completely from being photographed during events
  • Request removal of any photos containing your image
  • Decline consent for social media sharing at any time
  • Revoke permission previously given on photo use permission slips

To opt out or request photo removal, contact us at desiree@rosewriters.com.

Special Protections for Minors (Under 13)

For participants under 13 years of age, we provide additional protections in compliance with COPPA (Children's Online Privacy Protection Act):

  • We obtain verifiable parental consent before collecting any personal information
  • Parents/guardians have the right to review, delete, or refuse further collection of their child's information
  • We limit information collection to what is necessary for workshop participation
  • Photos of minors are only shared with explicit parental consent
  • Parents/guardians may request complete removal of their child's information at any time

Information Sharing

We do NOT sell, rent, or share your personal information or creative works with third parties, except:

  • When required by law or legal process
  • With your explicit written consent
  • In anonymized form for educational or research purposes (with all identifying information removed)

Data Storage and Third-Party Services

We use trusted third-party services to support our operations:

  • Google Drive for secure storage of teaching materials, lecture content, and workshop resources
  • Payment processors for workshop fee transactions
  • Email platforms for client communication

These services have their own privacy policies and security measures. We select providers that maintain high standards for data protection.

When workshops are recorded (with advance notice to participants), recordings are stored securely and used solely for instructional purposes.

International Clients

For clients located outside the United States, please note:

  • This privacy policy is governed by Texas and US federal law
  • We take appropriate measures to protect international data transfers
  • You have the same privacy rights as US-based clients
  • Contact us with any questions about how international privacy laws may apply to your situation

You have the right to:

  • Access your personal information we have collected
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of photo sharing on social media
  • Withdraw consent for information use at any time

Retention of Information

  • Personal contact information: Retained while you are an active client, plus 4 years for business records
  • Creative works and submissions: Retained only as long as necessary for workshop purposes, then securely destroyed unless you request return
  • Photos: Retained until you opt out or request removal
  • Workshop recordings: Stored securely for instructional purposes, with access limited to instructor use

Changes to This Policy

We may update this Privacy Policy occasionally. We will notify clients of significant changes via email or through our website. Continued participation in our services after changes constitutes acceptance of the updated policy.

Contact Information

Rose Writers Creative Writing Services
Located in Texas, USA

For privacy-related questions, concerns, or requests: Email: desiree@rosewriters.com

To exercise your privacy rights or opt out of photo sharing, please email us with your specific request.

This policy reflects our commitment to maintaining the confidentiality and trust that is essential to the creative writing process. Your privacy and the security of your creative works are our top priorities.

Return and Refund Policy

Rose Writers adheres to the following policies regarding payment and refunds.


1. Payment is due after registration. Unless otherwise stated, payments are accepted online, emailed invoice or check (made out to Desiree Kannel) mailed to: Desiree Kannel, 6825 Huebner Rd. #680271, San Antonio, TX 78238


2.   Payment is for the entire workshop or coaching session. First-time participants may request a full refund after their first session if the workshop format isn't the right fit.  


3. Unless otherwise stated, a 100% refund is allowed if Rose Writers is notified at least 5 working days before the session date and time. Refunds are generally NOT allowed after the sessions start. Rose Writers has up to 30 days to process refunds. Emergency cancellations due to illness or family emergencies will be considered on a case-by-case basis, even within the 5-day window.


4.  Make-up sessions are offered when space allows in future workshops. Participants with advance notice of absence receive priority. Make-up credits are valid for 12 months.


5. Payment plans are only available to returning participants. If your financial situation is the ONLY thing preventing you from taking a workshop, PLEASE contact me to explain your situation.


 

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